HeadLine : In Melbourne (Moonee Ponds)
Location : With a stay at Quest Moonee Valley in Melbourne (Moonee Ponds), you ll be steps from Moonee Valley Racecourse and a 4-minute drive from Flemington Racecourse. This aparthotel is 2.5 mi (4 km) from Melbourne Zoo and 2.6 mi (4.2 km) from Royal Children s Hospital.
Rooms : Make yourself at home in one of the 61 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include separate sitting areas and electric kettles, and housekeeping is provided daily.
CheckIn Instructions :
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
Special Instructions : The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn t offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
Non-smoking throughout
Smoke-free property
Food & Drink
Barbecue grill(s)
BBQ facilities
Breakfast takeaway containers
Vending machine
Vending machine (drinks)
Vending machine (snacks)
Internet & Technology
Free WiFi
Internet services
Wifi
Wifi available in all areas
Wellness & Recreation
Fence around pool
Number of outdoor pools - 1
Outdoor pool
Outdoor pool (all year)
Swimming pool
Room Amenities
Air conditioning
Family rooms
Heating
Non-smoking rooms
Services
Concierge services
Dry cleaning
Dry cleaning/laundry service
Front desk (limited hours)
Laundry
Laundry facilities
Luggage storage
Parking & Transportation
Parking
Parking (limited spaces)
Private parking
Self parking (surcharge)
Street parking
Business Facilities
Number of meeting rooms - 1
Accessibility
Accessible parking
Facilities for disabled guests
Higher level toilet
Lower bathroom sink
Toilet with grab rails
Wheelchair-accessible registration desk
Wheelchair accessible
Wheelchair accessible (may have limitations)
Wheelchair accessible parking
Wheelchair accessible path of travel
Safety & Security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe-deposit box at front desk
Safety Deposit Box
Smoke alarms
Health & Hygiene
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Contactless check-in/check-out
Delivered food is securely covered
Face masks for guests available
First aid kit available
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer in guest accommodation and key areas
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules followed
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Use of cleaning chemicals that are effective against coronavirus
