Activity Policies
- Access to Nea Kameni is generally part of an organised boat excursion or private boat trip.
- Visitors should wear comfortable, closed footwear, as the volcanic trail is uneven and rocky.
- Sunscreen, drinking water and protection from the sun are recommended, particularly during the warmer months.
- Visitors should remain on designated paths and follow instructions from guides or boat operators.
- The volcanic terrain can be hot, uneven and exposed, so visitors should exercise appropriate caution.
- Visitors should not touch, remove or damage volcanic formations.
- Boat access and the walking experience may be affected by weather, sea conditions or safety restrictions.
- The official tourism information describes the ascent to the crater area as taking approximately 30 minutes.
- Visitors should follow any temporary restrictions issued by local authorities or tour operators.
Terms & Conditions
- Access to Nea Kameni is subject to the operating schedule and conditions of the boat excursion.
- Excursions may be changed, delayed or cancelled because of bad weather, sea conditions, safety requirements or other circumstances beyond the operator's control.
- Passengers must follow the instructions of the boat crew, tour guide and local authorities throughout the excursion.
- Visitors should remain on designated paths and areas and must not enter restricted or dangerous volcanic areas.
- Because Nea Kameni is an active volcanic area, visitors should take appropriate precautions regarding heat, uneven terrain, rocks and volcanic conditions.
- Visitors should wear suitable footwear, sun protection and comfortable clothing, as the terrain can be rocky and exposed.
- Swimming in the volcanic springs is permitted only where included in the particular excursion and subject to the operator's instructions and prevailing conditions.
- Children should remain under the supervision of an accompanying adult.
- Visitors should not remove volcanic rocks or other natural material from the island.
- Littering and activities that could damage the natural environment are prohibited.
- Any applicable cancellation or refund policy is determined by the ferry/boat excursion operator and the specific ticket purchased.
- If the excursion is cancelled by the operator because of weather or safety reasons, refund or rescheduling arrangements are governed by the operator's booking conditions.
Cancellation Policy
Nea Kameni Volcano is a natural attraction and is generally visited as part of a boat excursion from Santorini. Cancellation and refund conditions are therefore subject to the terms and conditions of the respective cruise or tour operator. Please refer to the booking confirmation for the applicable cancellation deadline, cancellation charges and refund conditions.
