Activity Policies
- Passengers must follow the gondolier’s safety instructions throughout the ride.
- The gondola has a limited passenger capacity; the maximum number of passengers is generally 5 per gondola.
- Passengers should remain seated and avoid sudden movements while the gondola is navigating.
- Standing, leaning over the sides or changing seats during the ride is not permitted.
- Children must remain under the supervision of a responsible adult.
- Boarding and disembarking must be done only at designated points and with the gondolier’s assistance.
- The ride may be modified, delayed or cancelled due to weather, tides, water conditions or other safety reasons.
- Passengers should respect the gondola, the gondolier and other boats on the waterways.
Terms & Conditions
- Official Service: Gondola rides are regulated by the Municipality of Venice and must be provided by licensed gondoliers operating from authorized landing stations.
- Passenger Limit: A maximum of 5 passengers may board one gondola.
- Daytime Ride: The standard daytime fare is €90 for a 30-minute tour, generally between 9:00 AM and 7:00 PM.
- Evening Ride: The standard evening/night fare is €110 for a 35-minute tour, generally from 7:00 PM to 4:00 AM.
- Tour Duration: The stated duration may vary by a few minutes because of boat traffic, tides and weather conditions.
- Additional Services: For rides of a different duration, the fare is calculated proportionally according to the applicable official tariff.
- Safety Instructions: Passengers must follow the instructions of the gondolier and comply with applicable safety and navigation rules.
- Passenger Conduct: Passengers must behave respectfully and must not interfere with the gondolier's duties or the safe operation of the gondola.
- Weather & Water Conditions: The route or duration may be affected by weather, tides, water traffic or other navigation conditions.
- Authorized Boarding Points: Passengers should board from authorized gondola stations and follow the instructions of the gondolier regarding boarding and disembarkation.
- Personal Belongings: Passengers are responsible for their personal belongings during the ride. Large or unsuitable items may be restricted for safety reasons.
Cancellation Policy
Cancellation and refund conditions for Gondola Boat Rides in Venice depend on the gondola operator and the specific booking made. The official Venezia Unica website does not specify a standard cancellation deadline or refund percentage for ordinary gondola rides. Any cancellation or refund request should therefore be handled according to the terms provided by the operator at the time of booking.
