Activity Policies
- Visitors must have a valid ticket or admission to enter the Galleria dell’Accademia.
- Visitors must follow the instructions of museum staff and security personnel.
- Touching the Statue of David or any other artwork is strictly prohibited.
- Photography is permitted for personal use, but flash photography, tripods and selfie sticks are prohibited.
- Food and drinks are not permitted inside the exhibition areas.
- Visitors should maintain quiet and respectful behaviour within the museum.
- Large bags, backpacks and umbrellas must be deposited in the designated cloakroom where required.
- Visitors must not cross barriers or enter restricted areas.
- Access to rooms or artworks may be temporarily restricted for conservation, safety or operational reasons.
Terms & Conditions
- Valid Ticket: Visitors must have a valid admission ticket for the Galleria dell’Accademia. Tickets must be retained during the visit.
- Timed Entry: Where a timed reservation is required, visitors must arrive at the entrance within the time indicated on their ticket or reservation.
- Security Checks: Visitors and their belongings may be subject to security checks before entering the museum.
- Luggage Restrictions: Large bags, suitcases and other bulky items are not permitted in the exhibition areas. Visitors must use the museum's cloakroom where available.
- Visitor Conduct: Visitors must behave respectfully, follow staff instructions and avoid touching artworks, display cases or museum property.
- Photography: Photography and video recording may be subject to restrictions. Flash photography, tripods and other professional equipment may be prohibited in certain areas.
- Food & Drinks: Eating and drinking are not permitted in the exhibition areas except in designated facilities.
- Children: Children must remain under the supervision of an accompanying adult throughout the visit.
- Accessibility: The museum provides accessibility facilities, although some areas of the historic building may have limitations. Visitors requiring assistance should check accessibility arrangements in advance.
- Closures & Changes: Galleries or individual works may occasionally be unavailable because of restoration, maintenance, special events or other operational reasons.
- Security & Safety: Visitors must comply with all security, emergency and evacuation instructions issued by museum staff.
- Ticket Changes & Refunds: Cancellation, modification and refund conditions depend on the ticket type and booking channel used. Visitors should check the applicable conditions before purchase.
Cancellation Policy
The original Statue of David is located inside the Galleria dell’Accademia in Florence. Admission tickets and reservations are subject to the museum’s applicable booking conditions. The official visitor information does not specify a standard cancellation or refund deadline for regular admission tickets. Any cancellation or refund request should be handled according to the conditions applicable to the specific booking.
