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Advance Payment Frequently Asked Questions
   
Frequently Asked Questions
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Star How much advance amount will I have to pay to block the rate for my Foreign Exchange booking?
Star Can I make the balance payment online?
Star How can I make balance payment and how much time do I have to make the balance payment?
Star What happens if I don’t make the balance payment within the next 48 working hours?

Star Once I pay the advance amount, my blocked rate will be valid for how much time?
Star What are the payment modes available to me for the balance payment?
Star Is it mandatory that the payment mode of balance amount should be the same as that used for advance amount?
Star When will I get my Foreign Exchange currencies if I make the balance payment by cheque/DD/NEFT/RTGS?
Star When will I get my Foreign Exchange currencies if I make the balance payment by Debit/Credit Card?
Star What additional documents will I require to make the balance payment at the branch?

What is Advance Payment option and what all products can be booked using this product?

As the name suggest, Advance payment option allows you to book your transaction by paying an initial booking amount depending upon your total transaction value. Once booked using the advance payment option, you will have to make the balance payment only at the nearest branch as communicated to you by the call centre within the next 48 working hours. At present, the advance payment option is available only for Buy Foreign Exchange transactions. Back to Top!

What is Full Payment option?

In Full Payment option, you choose to pay the entire amount of transaction at one go using any one of the payment solution available with you. Back to Top!

How do I opt for Advance Payment option for booking Foreign Exchange online with Oxford Travels?

While booking Foreign Exchange on Oxfordtravels.com, on the last phase which is payment page, you will get an option for Advance Payment option and blocking the rate for your transaction..Back to Top!

Is it mandatory to make an advance payment for buying Foreign Exchange online?

No. You may choose between making an advance or full payment for your Foreign Exchange currency needs, depending upon your convenience.Back to Top!

How much advance amount will I have to pay to block the rate for my Foreign Exchange booking?

How much advance amount will I have to pay to block the rate for my Foreign Exchange booking? Back to Top!

Can I make the balance payment online?

No. You will have to make the balance payment at the branch during the fulfilment of your Forex booking.Back to Top!

How can I make balance payment and how much time do I have to make the balance payment?

Once you have made the advance payment, you can visit the nearest Oxford Travels branch, as communicated by our call centre executive, and make the balance payment within the next 48 working hours.Back to Top!

What happens if I don’t make the balance payment within the next 48 working hours?

In case we don’t receive the balance payment within the next 48 working hours, the advance amount paid by you will be forfeited and you will have to make a fresh transaction.Back to Top!

Once I pay the advance amount, my blocked rate will be valid for how much time?

Once we confirm the receipt of your payment of Advance booking amount, your Foreign Exchange rate will be applicable for the next 48 working hours.Back to Top!

What are the payment modes available to me for the balance payment?

Once at the branch, you will be communicated about the payment modes available for the balance amount. Generally, the payments options available at a Oxford Travels branch are credit/debit card, cash (limit Rs. 50,000/-), DD, cheque, NEFT/RGTS. However, the available payment mode for your transaction may vary and the same will be communicated by the branch at the time of fulfilment. In case you opt for card payment, a payment gateway charge will be applicable on the same. This additional payment gateway charge will depend upon your bank and will be communicated to you at the branch.Back to Top!

Is it mandatory that the payment mode of balance amount should be the same as that used for advance amount?

No. You can use a different payment mode for the balance amount depending upon the same communicated by the branch.Back to Top!

When will I get my Foreign Exchange currencies if I make the balance payment by cheque/DD/NEFT/RTGS?

In case of cheque/DD payment for the balance amount, you will receive your Foreign Exchange currency only after the realization of the cheque or DD. In case of NEFT/RTGS, the branch will dispense the foreign exchange currency after the money is realized in the TCIL account.Back to Top!

When will I get my Foreign Exchange currencies if I make the balance payment by Debit/Credit Card?

In case of card swipe, the branch will dispense the foreign exchange currency once the card is swiped successfully at the branch.Back to Top!

What additional documents will I require to make the balance payment at the branch?

You will need a copy of the confirmation page which you receive on completion of payment on our website along with the KYC documents mandatory for Foreign Exchange transactions in India. In case of Private Visit the KYC documents needed are Valid Passport, Air Ticket and Visa copy (wherever applicable). In case of business travel, LERMS letter will be required additional to the above documents. In case of student travel, i20 form provided by the college us required additionally to the KYC documents for private visit.Back to Top!

 


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